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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Anthony Burns

June 20, 2025

5  out of  5
rating by Anthony Burns
"Wonderful experience, very helpful and everything was explained greatly."
We responded:
"Thank you for the review, Anthony! I'm happy we were able to help!"
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Darryl McGowan

June 19, 2025

5  out of  5
rating by Darryl McGowan
"Just switched insurance providers and Guadalupe at Brice Borgeson State Farm made it a smooth and pleasant experience! She was very knowledgeable with some questions I had about switching, and was even able to get me better coverage than what I currently had. Thanks again Guadalupe for being such a great help!"
We responded:
"That's awesome to hear! Guadalupe does a great job helping our customers with their insurance needs, and always a plus when you end up improving your coverage! Thank you, Darryl!"
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Jamey Hribal

June 19, 2025

5  out of  5
rating by Jamey Hribal
"Reputable agent with personable staff. Very competitive rates. Elizabeth was awesome to work with."
We responded:
"Thank you for the great review, Jamey! I'm glad Elisabeth was able to help you with your insurance rates!"
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Angela Williams

June 4, 2025

5  out of  5
rating by Angela Williams
"We have used the same insurance agency for years on our homeowners and auto insurance. This past year they have raised their premiums to astronomical levels. They told us they could do nothing about it! I filled out a form online to get quotes. Yadira contacting me through a text giving me a price while others wanted me to call them, even though they had the same information Yadira did. She was the only one I responded to. She has been wonderful! This agency is saving us thousands of dollars/year on our homeowners and on our three vehicles. We are very happy with the service she has provided and of course the savings!"
We responded:
"I'm glad to hear that Yadira was able to help with your auto and homeowners insurance! We look forward to having you guys as customers here at our office!"
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Madison Hull

May 22, 2025

5  out of  5
rating by Madison Hull
"first time insurance buyer and yadira mena was so helpful! she was super excited for me to purchase my first vehicle, made the process super easy, and found me the best discounts!:)"
We responded:
"Yadira does a fantastic job! Thank you for the nice review, Madison!"
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Michael Mahoney

May 16, 2025

4  out of  5
rating by Michael Mahoney
"I can’t yet give Brice and his staff the full 5 stars only because I just changed my auto and condo policy to them a few days ago. However, I can tell you they made it very easy for me to switch from another agency I had been with for years. Add convenience along with saving money and a very patient and friendly staff (Yadi 5 stars) I’m very satisfied."
We responded:
"Thank you for the feedback, Michael! I'm happy to hear that Yadi was able to help with your auto and condo insurance needs. We look forward to earning your full 5 stars!"
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Alan White

May 15, 2025

5  out of  5
rating by Alan White
"A pleasant experience."
We responded:
"I'm glad to hear that, Alan! Thank you for the nice review!"
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Joanna Barnes

May 13, 2025

5  out of  5
rating by Joanna Barnes
"Thank you Elisabeth for helping with my insurance needs! You are a true blessing and took the stress away!"
We responded:
"Thank you for taking the time to share your thoughts, Joanna! We’re glad to have you with our office!"
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Eric Ledbetter

May 10, 2025

5  out of  5
rating by Eric Ledbetter
"Great customer service."
We responded:
"Thank you, Eric! We make customer service our priority!"
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logan botello

May 8, 2025

5  out of  5
rating by logan botello
"Elisabeth was so helpful and really nice to talk to, helped me out quick! She deserves a raise! Thank you"
We responded:
"Thank you for this great review, Logan! If you aren't already, I know you'll be Elisabeth's favorite customer after she sees this..."
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Adam Harris

May 5, 2025

5  out of  5
rating by Adam Harris
"They helped me switch from progressive and save almost $600 a month. Had know idea how much I was over paying for insurance until I called them."
We responded:
"Thank you for the review, Adam! I'm glad we were able to help you save that much!"
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Adam Bialosky

April 23, 2025

5  out of  5
rating by Adam Bialosky
"Auto insurance, homeowners insurance, life insurance. Brice is your guy!"
We responded:
"Thank you, Adam! I'm happy we were able to assist!"
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David Lee

April 23, 2025

4  out of  5
rating by David Lee
"Easy to work with, friendly, and engaging"
We responded:
"Thank you for the nice review, David!"
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Kylie Embanato

April 17, 2025

5  out of  5
rating by Kylie Embanato
"Brice is the best! Super helpful, easy to talk to, and always makes sure everything’s taken care of. Can’t recommend him enough!"
We responded:
"Thank you for the nice words, Kylie! I'm happy we were able to help!"
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Brittaney Allen

April 16, 2025

5  out of  5
rating by Brittaney Allen
"Absolutely LOVE working with Brice and his team! They’ve taught me so much about how my car and life insurance work!! Highly recommend contacting them!"
We responded:
"That's awesome to hear, Brittaney! I'm glad we were able to help educate you with your car and life insurance needs!"
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Emily Lenius

April 16, 2025

5  out of  5
rating by Emily Lenius
"Yadira was very professional and so kind throughout the whole process of setting up my insurance. She helped me understand and answered every question I had!"
We responded:
"Thank you for the nice review, Emily! Yadira does an excellent job helping our customers with their insurance needs!"
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Jared

April 10, 2025

5  out of  5
rating by Jared
"Great overall service. Yadira was very knowledgeable and provided excellent customer service!"
We responded:
"Thank you, Jared! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Audra Rochelle

April 9, 2025

5  out of  5
rating by Audra Rochelle
"Kayla was a joy to work with, she listened to my concerns and addressed them Professionally!! She is Amazing and well informed!! I'm so glad that I made the switch to State Farm!!"
We responded:
"Thank you for taking the time to share your thoughts, Audra! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Emma Densmore

April 7, 2025

5  out of  5
rating by Emma Densmore
"Wonderful customer service"
We responded:
"Thank you for the nice review, Emma! I'm glad we were able to help!"
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Paul Young

March 11, 2025

5  out of  5
rating by Paul Young
"Kayla was extremely helpful, she listened to my needs and responded promptly. I received a quote that worked for my household and I am very happy overall."
We responded:
"Thank you, Paul! I'm glad to hear you were happy with your experience. Kayla always does a great job finding the right plan for our customers. "
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Patrick Brown

March 10, 2025

5  out of  5
rating by Patrick Brown
"My recent auto and renters insurance premium doubled this last time! I searched and received a call from State Farm here in Tyler. Yadi was friendly, courteous, helpful, and most of all patient to explain and describe the various features to allow me to make informed and NEVER pressured decision. I rate this service as not only 5 star but two thumbs up also! May I suggest considering this agency - immediately to assist you with your coverage and budget including renters insurance! Respectfully, Pat in Tyler"
We responded:
"Thank you for the great review, Patrick! Yadi does an excellent job helping our customers and I'm glad to hear she was able to help out with your auto and renters insurance needs. Welcome to our office!"
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Patricia Dawson

February 25, 2025

5  out of  5
rating by Patricia Dawson
"Yadira was super nice and helpful. It was fun talking to her while getting everything put together that was needed."
We responded:
"Thank you for taking the time to share your thoughts! Yadira does a great job helping our customers. If you ever have any questions or need assistance, we’re here to help! "
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A Bain

January 28, 2025

5  out of  5
rating by A Bain
"They helped me when I was being charged double what they quoted me.. Thank you!"
We responded:
"That's great to hear! Thank you for the nice review!"
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Rockey Johnson

January 28, 2025

5  out of  5
rating by Rockey Johnson
"Wow these guys came through for me.. i was paying 209 just full coverage on my car with a different ins. These guys at State farm came back with a quote full coveragr and added renters ins for 178 total so to me thats winning!!! So if you want a good deal call them up."
We responded:
"Thank you for the great review, Rockey! It's always great when we are able to help save money and add more coverage as well!"
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David Niles Jr

December 10, 2024

5  out of  5
rating by David Niles Jr
"Very good experience, customer service rep Kayla was very nice and helpful, highly recommend."
We responded:
"Thank you for the nice review, David! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "